Changes to the rules around visiting our hospitals and health services

When: 25/03/2020 12:00am

Due to the confirmation of COVID-19 in the Albany Community and in the interests of minimising all potential sources of spread of this in our regional area, we are implementing further visitor restriction at the Hospice. This is  in line with WA State Government directives (link below) to limit the flow of people through hospitals to better protect patients and staff.

From tomorrow Thursday 26/3/2020, new visiting rules will apply to all visitors to Hospice:

Hospice visiting hours will be limited to 2 hours a day- one in the morning and one in the evening.

These hours will be from 10-11am and from 7-8pm only.

All patients will be restricted to two visitors per day, the same two visitors or family members may visit morning and evening.

No visitors will be allowed to see confirmed COVID-19 patients or COVID-19 patients under investigation.

All children under 16 will not be able to visit patients.

These changes are also a timely reminder that all visitors entering the Hospice must adhere to these key government recommendations and should not enter if:

  • They have a cold or flu-like illness

  • Have travelled outside of Australia and are therefore required to self-isolate for 14 days after return

  • Have been in contact with a confirmed case of COVID-19

We appreciate that these changes will raise concerns and questions from our patients, their family and carers.

Albany Community Hospice understands that this is a very distressing time for all families facing the loss of a loved one when all we wish is to be present and support each other at this time.

Special considerations will be made for patients who are in the last few hours of their life and each case will be reviewed at that time by the Clinical Hospice Manager in line with the Hospice’s COVID-19 Pandemic Management Plan.

We thank you for your understanding at this difficult time.




Our Mission

Albany Community Hospice is a leader in the provision of expert palliative care, education and support so all members of the community can experience death with grace in a manner and place of their choice.

Our Vision

The community, as individuals and collectively, values and embraces death and dying as an integral part of life.

Our Values

  • Compassion and caring
  • Integrity
  • Respect
  • Inclusive and judgement free
  • Teamwork and collaboration
  • Excellence
  • Innovative